Arlington Center for Dentistry

Sketchy business. I went to ACD for wisdom tooth extraction which went well, so I went back for a regular check in. I had an awful experience! During the cleaning of my teeth, they used a drill. It was very invasive and an extremely long time. It was also painful at times when it was used on my gums. This left my teeth sensitive to cold for a full month and made it difficult to drink cold water. Then the actual dentist came in. She told me I had 10 cavities. She said my bridge was the worst bridge she had ever seen and I needed a brand new one. Then she started picking away at my fillings saying my old fillings were no good and I needed to get them redone. I went back to my old dentist afterwards who told me I had zero cavities..

Per usual, great customer service across the board- from my check-in to my check-out. I would also recommend asking for Aaron- he did a great job cleaning my teeth. He was so gentle and knowledgeable that I requested him for my next cleaning. Last but definitely not least, always love the decor of ADC. No matter what season I come in it is always decorated for the season. Makes me always feel happy and warm!

Nice office, service is ok but they charge so higher than any other dental offices. They care more about their money than the service. I am going to that office from 2007 with my family. My kids used to like the office arrangement, play room a lot. That’s why I never think to change it. During my elder daughter’s braces they put me in trap took money from my pocket even though they were paid from my GEHA federal insurance. Last week I took my wife for cleaning and she had also tooth pain which was from her wisdom teeth, what needed to be taken out she needed tooth extraction. The pain was severe but they had only available appointment on January last week. They didn’t even wanted to expedited nor they didn’t suggest or refer me to another office to do as emergency. They charge me totally $375.0 asked me to pay $175 .00 in advance just to book the appointment. They also asked me to pay full amount and after they got paid from my insurance they would refund me money. If they would do that on the same day or next day I would do that too. But my wife needed to do it asap. I googled and find one office near my area and they did it the next day in first appointment with them . I had to pay the new dental office for the same extraction only $65.00 from my pocket and rest money they charge to my insurance. It was total $180.00, their charge. Just think about it my whole family (4 members) going to them for 15 years and they don’t believe my insurance and was not interested to suggest nor refer me to do urgently to any other offices. They care about their money. So bad experience. I realised that I shouldn’t stay with them that so long time and paid them so many money due to my dental services.